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2022 - in progress

COO

Hungary

My responsibilities:
- Designing and implementing operations strategies: OKRs, EOS, reporting and feedback process, meeting structures and efficiency, internal communication
- Establishing policies that promote company culture and vision: transparency, remote work, collaboration.
- Helping human resources (HR) build our core teams: HR process, onboarding, promotion, personal future, personal development plans, competency matrix
- Managing organizational changes: accountability chart, new processes, transitions
- Removing obstacles, impediments, issues so the team can focus on executing the strategy.
- Overseeing and controlling all processes within the organization, find bottlenecks, make improvements, reporting results.
- Supporting company strategic planning: having all the information about products, people, and processes I led the strategy planning event.
- Creating financial plans, estimations, deep analysis, problem maps, any kind of reports.
- Facilitating and organizing management meetings, teambuilding events, all staff meetings, education days.

2010 - 2012

Sales Executive

Hungary

My main tasks:
-call up our new potential leads
-create new sales briefs and pitches
-deliver skype consultations with clients
-reach the figures of my own sales
-write autoresponder campaigns to our clients
-account manager
-customer service
-handle conflict with our clients